• Creative & technical writer. Professionally well-rounded. Seeking the career of a lifetime.

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About Heather

A well-rounded and professionally driven individual, Heather has mentored and educated secondary students in the public school setting in Florida since 2014. After years of teaching academic and creative writing, she realized her dream and passion for writing professionally were growing.

Heather began her career transition from professional educator to technical writer and UX writer in the fall of 2022 through her own research and development, and by enrolling in the Technical Writing and UX Writing Certification Courses with Technical WriterHQ. Already equipped with an impressive background and mastery of the English language, Heather has worked in the freelance environment and published some of her creative works. She has found that many of the skills used in education are easily transferrable to the technical writing field. Driven to succeed and reach far beyond her goals, Heather is motivated to build upon her skills and use them to establish and advance her career in writing.

Heather showed an interest in writing from an early age, entering writing contests and winning Language Arts and writing awards as early as 7-years-old. She intends to use her gift in creative, technical, or UX writing, but her longtime dream is to be a writer for Walt Disney’s Imagineering. Walt’s stories had an impact on Heather from a young age and contributed to molding her into the creative mind she is today.

Heather lives in Florida with her two children, fiancé, and three dogs. While still following her career aspirations as a creative and technical writer, Heather plans to volunteer with secondary-aged children to continue to make a positive impact in their lives the way she did while teaching them English, Language Arts.

She is open to relocation in the United States, especially within the Orlando, Florida area.

To request Heather’s resume, or contact her about long-term career or freelance opportunities, please email her at hmashburn25@gmail.com.

Work Samples

  • Short fiction, poetry, & more.

    UNDER CONSTRUCTION. COMING (VERY) SOON!

  • Ghostwriting, biographies, and more.

    UNDER CONSTRUCTION. COMING (VERY) SOON!

  • UNDER CONSTRUCTION. COMING (VERY) SOON!

  • UNDER CONSTRUCTION. COMING SOON!

Degrees & Certifications

  • Palm Beach Atlantic University

    Bachelor of Arts - History & English

    August 2007 - May 2011

  • The Florida Department of Education

    Professional Educator License #1183223

    English 6-12; ESOL Endorsed; Gifted Endorsed

  • Technical WriterHQ

    In Progress - Expected Completion in March 2023

  • Technical WriterHQ

    In Progress - Expected Completion in April 2023

Professional Skills

Hard Skills

Microsoft Word, Excel, Powerpoint, One Drive, & Office

Google Word, Sheets, Slides, Drive, G-Mail

Google Analytics

Research & reporting

Proofreading

Editing

Copywriting

Contract Writing

Event planning

Social Media Marketing (Facebook, Instagram, & TikTok)

Soft Skills

Oral & written communication

Mental & physical organization

Interpersonal skills

Leadership

Critical Thinking

Problem Solving

Deadline-driven

Adaptable

Dependable

Easily coachable

Enthusiastic learner

Collaborative

Growth-minded

Empathetic

SEO Optimization

Grassroots marketing

Data analysis

Guest/customer service

Negation & influencing

Scheduling

Budgeting

Agile methodologies